HubSpot Application in North America was unavailable for some users

Incident Report for HubSpot

Resolved

Between 12:17 PM EDT (UTC -04:00) on Sep 26, 2025 and 12:28 PM EDT (UTC -04:00) on Sep 26, 2025, some customers experienced issues with HubSpot Application in North America. This was caused by a deployment that created auto-scaling issues resulting in overloading of services. As of 12:28 PM EDT (UTC -04:00) on Sep 26, 2025, HubSpot Application in North America is working properly and the incident has been fully resolved.

Posted Sep 26, 2025 - 12:50 EDT

This incident affected: CRM, Marketing Tools, Sales Tools, Service Tools, Reports, HubSpot APIs, Integrations, and Mobile.