outbound calling is unavailable for some customers

Incident Report for HubSpot

Resolved

Outbound calling is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound calling should be working properly. No data was lost.
Posted Oct 02, 2025 - 12:00 EDT

Identified

We've identified the issue that's caused outbound calling to be unavailable since 10:32 AM EDT (UTC -04:00) on Oct 2, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 3 hours.
Posted Oct 02, 2025 - 11:31 EDT
This incident affected: Sales Tools.