Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.
Posted Oct 01, 2025 - 10:07 EDT
Update
Updates are being applied and we are continuing to monitor the system closely. We will be back with an update within 3 hours.
Posted Oct 01, 2025 - 06:52 EDT
Monitoring
We've addressed the issue that was causing Contacts to not be updated and are applying the changes. We're monitoring closely to make sure all updates are completed. We will be back with an update within an hour.
Posted Oct 01, 2025 - 05:52 EDT
Identified
We've identified the cause of the delays to Contacts since 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. These delays may impact marking contacts as non-marketing. Our team will update this page when more information is available. We will be back with an update within an hour.
Posted Oct 01, 2025 - 04:45 EDT
Update
Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue. We will be back with an update within 30 minutes.