North America email delivery is unavailable for some customers

Incident Report for HubSpot

Resolved

North America email delivery is now fully operational. During the incident, email delivery may have been delayed for up to an hour for some customers. We've identified and addressed the root cause of the issue. No data was lost.
Posted Jul 30, 2025 - 12:20 EDT

Monitoring

We've addressed the issue that caused email delivery to be unavailable since 11:03 AM EDT (UTC -04:00) on Jul 30, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Posted Jul 30, 2025 - 12:09 EDT

Investigating

North America email delivery isn't
available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Posted Jul 30, 2025 - 11:38 EDT
This incident affected: Marketing Tools.