HubDB is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and HubDB should be working properly. No data was lost.
Posted Jul 23, 2025 - 14:33 EDT
Monitoring
We've addressed the issue that caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 3 hours.
Posted Jul 23, 2025 - 12:32 EDT
Update
We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We have partially restored the tables and expect to complete restoration over the the day. Only customers hosted in North America are currently impacted.
Posted Jul 23, 2025 - 11:00 EDT
Update
We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We expect the tables to be fully restored late on Jul 23, 2025. Only customers hosted in North America are currently impacted.
Posted Jul 22, 2025 - 22:35 EDT
Identified
We've identified the issue that's caused HubDB to be unavailable for some customers since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.